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John S. CruzSr. Engineer at Mindtree LimitedI am currently serving as a Major Incident Manager at Microsoft for the Core Services Engineering and Operations organization (CSEO). The delivery of superior customer service has always been my number one priority and new technologies are my number one passion. I strive to set the standard for customer satisfaction and quality workmanship. |
| 06/2017 | Green River College, BAS: Network Administration and Security Activities: Cyber Defense Club Notable Events: 2017 Pacific Rim Cyber Defense Competition Leadership Activities: Wireless Site Survey Project, Program Capstone Manager |
| 06/2016 | Clover Park Technical College, AAS: Computer Networking and Information Systems Security Honors: Phi Theta Kappa |
| Dates | Company | Position |
|---|---|---|
| 08/2017 - Present | Microsoft (Mindtree Limited) | Sr. Engineer; Major Incident Manager |
| 05/2015 - 07/2017 | Olympic Eagle Distributing | Jr. Systems Administrator |
| 02/2002 - 03/2014 | United States Army | Sr. Radio and Communications Security Repairer |
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